Festival passes may be cancelled and refunded until 30 days before the opening date of a festival. Within 30 days of the festival through one week prior, cancellations will incur a 20% cancellation fee, as many fees with the venue are based on attendance and are no longer refundable to us. No refunds will be made the week of the festival.
Concert tickets are non-refundable, except for when they are included in a workshop pass package. Those are refundable along with the package, as stated above.