Festival passes may be cancelled and refunded in full until 30 days before the opening date of a festival. Within 30 days of the festival through one week prior, cancellations will incur a 20% cancellation fee, as many fees with the venue are based on attendance and are no longer refundable to us. No refunds will be made within 7 days of a festival.
Concert tickets are non-refundable, except for when they are included in a workshop pass package. Those are refundable along with the package, as stated above.